Q: What is your return/refund policy?
A : Please refer to our Refund Policy and Shipping Policy. Basically customer has 30 days to decide if want to return or refund but subject to terms and condition as per our policy.
Q: What is you shipping time or ETA ( estimate time of arrival)?
A: It depends on the destination and the warehouse location of the ordered products, see below estimate days of shipping:
United States to United States - 3-7 days delivery time (FREE or paid Shipping)
China/or International Warehouse to United States - 15-35 days
China/or International Warehouse to Worldwide - 15-40 days
And as usual the customer has the option to choose and pay for the highest shipping cost for fast delivery.
For very patient customer they go for FREE shipping which takes longer time if coming from overseas warehouses.
Q : Do I need to register before I can order products?
A: Not really, but being registered makes it faster and you will be eligible for future promo and discounts which will be emailed to you in advance.